Increase profit on every checkout
Shipped reduces time and costs related to delivery failures, while creating a new incremental revenue stream
"It's one of easiest business decisions we've ever made."
Simon Bascombe
Senior Director of Operations, Touch of Modern
CALCULATE YOUR PROFIT INCREASE
HOW MUCH WILL SHIPPED INCREASE YOUR PROFITS?
Discover how much more profit your business could generate by just installing our suite of free merchant software and services.
"Despite our best efforts, damage or loss during delivery is still one of our top 3 drivers of refunds, cancellations and customer dissatisfaction."
Simon Bascombe
Senior Director of Operations, Touch of Modern
Thanks to Shipped Shield’s low cost and seamless integration, customers saw the value of shipping protection immediately.
82% of customers opt-in and Shipped Shield boasts a 99% customer satisfaction rate compared to Touch of Modern’s previous CSAT of 83% for tickets related to damaged, stolen or mis-delivered orders.
Shipped Shield was fast to implement, added profit with no additional cost, and helps us take care of our Touch of Modern members.
The impact to Touch of Modern’s bottom line was even better. Net profit increased $376k, a 13% uplift. This small change that took just 2 weeks had the equivalent impact of an extra $8.9 million in sales. For a minimal effort and zero risk, Shipped Shield was an unparalleled success.
Touch of Modern
boosts profits 13%
with Shipped Shield
“This small change that took just 2 weeks had the equivalent impact of an extra $8.9 million in sales.”
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Opt-in Rate
6 out of 7 customers choose to buy Shield
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Profit Boost
Shipped Shield uplifts annual profits by 13%
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Faster Go-Live
Only 2 weeks for a custom mobile + web checkout integration. Competitor timeline: 2 months.
Frequently Asked Questions
Shipped Shield is an optional premium package assurance add-on for customers when shopping, to protect from carrier mishandling of damaged, stolen and lost packages.
For most retailers, you can expect to increase your profitability by 10-15%
For stores on standard e-commerce platforms integration can be done immediately. For custom integrations, plan for 2 weeks with 1 full-time engineering resource.
We increase customer satisfaction with no impact to conversion rates.
Shipped Shield is completely free for merchants. Your customers will be charged an optional, small, fee to opt into shipping protection.