AUTOMATED * SELF-SERVICE * MONETIZED
Shoppers can return eligible items for exchange, replace, credit, or refund without support intervention. Simple returns are carrier agnostic. No calls, no emails, no support chats, no confusion. Help is immediate.
With Shipped Suite, you determine the policies for what items are eligible for returns processing. It’s based on individual items, groups, or tags in your product list. You can even incentivize specific methods to reduce risk and expense.
Shipped Suite’s Return and Exchange Automation encourages customers to seek replacements with similar products or store credit, so merchants minimize the impact of returns to their bottom line.