AI DRIVEN | SELF SERVICE | FAST
Shipped AI automatically resolves customer delivery issues without impacting support resources
Up to 80% of customers abandon carts. Offering Shipped Delivery Protection complimentary or as an upsell improves purchase rates, lifts conversions, and improves LTV. It’s a great opportunity to drive 5-star reviews.
Shoppers can easily report delivery issues within your engagement flow and provide evidence and details. No calls, no emails, no support chats, no confusion. And for basic issues, they can get an answer and replacement immediately.
Shipped Suite Delivery Assurance uses machine learning to process claims, check for fraud, match addresses, and run a growing list of tests to authenticate requests. If the claims are verified, replacements are virtually instantaneous. For your shoppers, it eliminates risk and builds brand loyalty.